Net Promoter Score (NPS) is a popular method of gauging success. Many companies use it to determine how good their company and products are. It is based on one very important question we need to answer. Would you recommend this to a friend or colleague? In this article, I delve into this statistic, as well as why it may or may not be right for your church.
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Category: Articles
Your source for digital ministry and church communications articles since July 2011. Perspectives range from strategic overviews to tactical walkthroughs. Topics include websites, social media, website, web teams, integration with your church, and many more.
Church Communications Checklist for GDPR Compliance
The impending General Data Protection Regulation (GDPR) has many organizations worried. Your church does not have to be one of them. This article addresses several steps you can take to follow these new laws. The good news is that these changes all positively impact your users’ experiences.
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How GDPR affects Church Communications
An international ministry needs to follow international regulations. This includes the General Data Protection Regulation (GDPR). Starting on 25 May 2018, European countries are clamping down on privacy issues. Here is a brief overview of what these new regulations are. Also, I mention a few ways this will impact your church.
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Optimizing Church Landing Pages
One of the most important tools a church has on its website are landing pages. Social media shares and paid advertisements often drive traffic to a landing page. Those landing pages inform and persuade users to take action. Here is an updated article on this most important of page types.
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Why You Need to Know the Difference Between Benefits and Features
Like a good sermon, the message of your website must relate to your audience. They need to know why your church is right for them. Do this with a mix of benefits and features. Unfortunately we often confuse them and use them in the wrong context. In this article I review what benefits and features are. Then I give an example of how to use them on your church’s website.
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Why Website Analytics Tell Half the Story
A key advantage websites have over traditional media is the ability to track every click. Servers log every action to be later scrutinized. Yet how we interpret that data is important. It is very easy to assume we know what our users were doing. In this article I show why it is important to find out why visitors are making these decisions.
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When to Use Gated Content at your Church
Gated content is premium website content that sits behind some type of barrier. This seems counterintuitive to the Gospel message. We are to share the Good News with the world. Yet in some cases gated content can help your church grow. The key is knowing when to use this practice. In this article I will dig into this technique in greater detail.
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What Church Communications Can Learn from Comics
The stories in comic books have evolved over the past few decades. They started as short books for young kids. Now they are the most popular movie franchises. This art form has grown and gained new levels of respect. See what helped it gain popularity and what makes it unique. Also, discover what church communications can learn from it.
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Inspiration from The Last Jedi
As with previous Star Wars movies, I found digital ministry lessons in The Last Jedi. Please know that this is a spoiler-free analysis of the movie. I reveal nothing about the Last Jedi’s plot. I want to relate a secular movie to your church communications. So enjoy the parallels and get ready to be inspired.
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Outdated Terms To Stop Using
Part of understanding an industry is learning its culture. A direct reflection of that culture is its language. The computer industry and its language has changed dramatically since the mid-1990’s. Correctly using words gives you credibility and remove distractions. Words on your website or social media platforms are even more important. As we move into a new year, change how messaging and catch up with the times.
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Year in Review: 2017
2017 has been an interesting year with many changes. With those changes come lessons your church can learn from. This is a collection of the four most important topics. I covered some in previous articles. But I wanted to highlight them due to their recent real-world impacts. These stories have affected the audiences you serve. Be aware and let them know you are trying to be proactive.
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Helping Digital Ministries Avoid Privacy Disasters
The design decisions you make can have life-altering repercussions. We like to think that our actions are always good and will bring someone closer to God. Yet our digital worlds are very connected. Not everyone is ready to broadcast they are a Christian. How you design your campaigns and features impacts your users. This article explores are few digital privacy pitfalls, and how to avoid them.
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